Karen is currently doing her PhD in Business Administration, majoring in Tourism Management at Temple University, US. Previously she studied at Nanyang Technological University in Singapore, where she graduated with a Master in Business (by research) and a Bachelor in Business.

Her affiliation and experiences include:
Singapore Institute of Technology, Lecturer
Jones Lang LaSelle (Hotel & Hospitality Group), Vice President
Horwath HTL Asia Pacific, Project Director, Senior Consultant & Consultant

Her research interests include consumer behavior and organizational behavior in the areas of hospitality and tourism.