Carol graduated with a Master in Technology, majoring in Environmental Management from Universiti Malaya. Previously she graduated from Universiti Malaysia Sabah, with a Bachelor in Science, majoring in Environmental Science.

Her affiliation and experiences include:
I-systems Kota Kinabalu College, Chief Executive Officer
Open University Malaysia, Part time tutor
I-systems College Kota Kinabalu, Sabah, Lecturer
Masterskill Global College, Kota Kinabalu, Sabah, Junior Lecturer
AmBank (G) Berhad, Kota Kinabalu, Sabah, Personal Banker

Her research interests include consumer behavior, human resource management, management, marketing and sustainability.